An
introduction
1uphost is pleased to announce for our prestigious clients,
our Complete Server Management Suite. The above services are
offered on two levels viz.basic and advanced level.
The server management services are for those clients who either
require specialised hands to manage and monitor their servers
or for those whose annual spending and cost of management
of the servers are very high.
Advantages
of general as well as clients on Standard service pack.
-
Most of our clients who have opted for dedicated server
are already backed up with standard(Unmanaged) service
level. With the proposed service we intend to bring application
and server management level support to the very door steps
of the clients. This will provide comprehensive server(s)
monitoring and management, What more we intend to do this
24x7 !
-
You are saved from sleepless nights (and also from disturbing
calls from your end clients-if you wish so*)
-
You
are saved from hiring pricey staff, we take care of your
complete server management on your behalf 24x7, you save
additional operating cost on the same for maintaining
night time staff (rough estimates suggest a monthly outgo
of around USD 4K plus for two technical staffs)
-
You would get complete technical reporting on your server
on regular intervals. Any level of remote support would
be offered to you under this service agreement.
-
Weekly
complete audit of individual servers
-
If
opted at the time of setup the server would be configured
to make it ready to use instantly for your needs
-
Complete
management of your individual domains as well, just like
our shared hosting environment
-
Servers
dedicated to your need and supported by us
Options
Basic (USD 75 per month per
server)
-
Backup
services only if opted under standard service feature
with order of the product
-
Patches
Updates
-
Configuring
different services like Database, DNS, Mail, web and FTP
-
If
taken at the time of server order you would get a ready
to use fully configured server in your hands
-
Remote
troubleshooting upto any level
Advanced
(USD 99 per month per server)
-
Basic
service options included
-
Weekly
auditing and reporting
-
Individual
site configurations
-
Round
the clock monitoring
-
Personalized
monitoring
-
Facility
to place your dedicated line so that your end customers
may directly contact us for support (for them we always
remain transparent-we never disclose to your customer
who we are)
-
Routine
log checking
-
Any
third party installation and/or server re-installation
would be in accordance with our standard policy
-
Anti-Virus
services (only when it is installed on server)
-
We
would do our best to tackle hacking activities, we would
in anyway not be responsible for any hacking of the server
or data lost in that condition; We would provide our bets
efforts to avoid any such losses and/or keep the loss
to minimum
-
Special Advanced plan for multiple servers clients( Monthly
and paid in advance)
-
Upto
three servers USD 200 per month e.a. server USD 50 per
month additional
Additional
proposed services (optional additional with custom pricing)
You
can also put up your own dedicated telephone line and you
clients can call up directly to this number to be handled
by our staff over here without disclosing our identity.
Hence we offer complete call centre virtual office solution
for you at a very economical price.
You take care of your customers and we take care of your
customer support as well.
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